About
I’m Chhaya
Hello. I am a retail enthusiast with 12+ years of experience. I am intrigued by the ever evolving dynamics of creating seamless experiences and engagement for the customer. I am fascinated by how retail transforms and finds ways to reach customers even when the world shuts down. I believe in retail therapy, love how personalization has evolved customer journeys and will use this space to talk about everything retail.
Happy reading.